Frequently Asked Questions
Consult the most frequently asked questions
We deliver to Switzerland, France, Spain and worldwide. Delivery times vary by destination.
If your order also includes a hair system, all items will be dispatched together according to the delivery timeframe indicated for the hair system.
You will receive a tracking email as soon as your order is dispatched.
Mini tape
Designed for fixing lace and polyurethane hair systems.
30 strips
The mini allows easy application on the outline and in the center of the hair prosthesis. If necessary, cut the adhesive strips to the desired width.
The shipping time is 1-2 business days. If the purchase is combined with a prosthesis, the shipping time will be the same as that of the hair prosthesis.
The essentials for your hair prostheses
Glues, shampoos and care products - everything you need to care for your hair prostheses.
Secure delivery
Secure delivery with the tracking number for your order, which will be sent to you.
Dedicated customer service
Benefit from personalized customer support, always available to answer your questions.
Secure payment
Buy with peace of mind thanks to our 100% secure payment system.
Frequently Asked Questions
Consult the most frequently asked questions
What is the delivery time for my order?
We ship our products to Switzerland, France, Spain, and the rest of the world. Orders are generally prepared and shipped within 2 to 3 business days. Delivery times then vary depending on the destination country. As soon as your order has shipped, you will receive a confirmation email containing the information needed to track your package.
Is online payment secure?
Yes, we use the latest encryption technologies to ensure that your payment information is completely secure. You can make your purchases with confidence thanks to our advanced security protocols.
Can I track my order once it has been shipped?
Of course! As soon as your order is shipped, you will receive a confirmation email with a tracking number allowing you to follow the status of the delivery in real time.